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cookie banner not displaying in Iubenda

f
francisco
started a topic 9 days ago

Hi, I made an automatic configuration on Iubenda and now I wanted to set up my privacy controls and cookie solution, but whenever it loads the page displays like this:

https://prnt.sc/B4E8CPFRb5qw

Any idea as to what could be causing this? I can provide my settings if you need them


  • M
    Maciej Leszczyński
    said 8 days ago

    Hey, 

    And have you tried clearing your browser cookies and logging in again? I had a similar problem once and it helped.

  • R
    Rośliny Zwięrzęta
    said 8 days ago

     Hi Francisco,


    I do recommand to perform several steps:

    1. Browser Cache: Try clearing your browser cache and refreshing the page.
    2. Script Conflict: Check for conflicts with other scripts or plugins on your site.
    3. Adblockers or Extensions: Disable any adblockers or browser extensions that might interfere with the Iubenda script.
    4. Incomplete Configuration: Ensure your Iubenda account is fully set up and all necessary configurations are saved correctly.
    5. Server Issues: Verify that there are no server-side errors affecting Iubenda's functionality.


    Hope it helped.

  • M
    Maciej Leszczyński
    said 8 days ago

    @Rośliny Zwięrzęta

    I think its a browser issue - i had this once in same place.

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